Brand experience and customer citizenship behavior : the role of brand relationship quality
Year of publication: |
2017
|
---|---|
Authors: | Xie, Lishan ; Poon, Patrick ; Zhang, Wenxuan |
Published in: |
The journal of consumer marketing. - Bingley : Emerald Publishing Limited, ISSN 0736-3761, ZDB-ID 630151-4. - Vol. 34.2017, 3, p. 268-280
|
Subject: | Brand experience | Brand relationship quality | Customer citizenship behavior | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Markenartikel | Brand | Markenimage | Brand image | Arbeitsverhalten | Work behaviour |
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