Breaching relational obligations in a buyer-supplier relationship : feelings of violation, fairness perceptions and supplier switching
Year of publication: |
October 2018
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Authors: | Blessley, Misty ; Mir, Saif ; Zacharia, Zach ; Aloysius, John |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 74.2018, p. 215-226
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Subject: | Supply chain relationships | B2B marketing channels | Psychological contract | Relational obligations | Behavioral experiments | Semi-structured interview | Lieferkette | Supply chain | Lieferantenmanagement | Supplier relationship management | B-to-B-Marketing | Business-to-business marketing | Implizite Kontrakte | Implicit contracts | Gerechtigkeit | Justice | Austauschtheorie | Social exchange theory | Beziehungsmarketing | Relationship marketing | Verhalten in Organisationen | Organizational behaviour | Befragung | Interview | Experiment | Vertriebsweg | Distribution channel | Vertrauen | Confidence | Verhaltensökonomik | Behavioral economics |
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