Breaking free from NSD : design and service beyond new service development
Year of publication: |
2017
|
---|---|
Authors: | Holmlid, Stefan ; Wetter Edman, Katarina ; Edvardsson, Bo |
Published in: |
Designing for service : key issues and new directions. - London : Bloomsbury Academic, ISBN 978-1-4742-5012-2. - 2017, p. 95-104
|
Subject: | Dienstleistungsinnovation | Service innovation | Produktentwicklung | New product development | Designer | Designers | Service-Dominant Logic | Service-dominant logic | Kundenintegration | Customer integration |
-
A framework for innovative service design
Furrer, Olivier, (2016)
-
Thanasopon, Bundit, (2018)
-
Service innovation capability for enhancing marketing performance : an SDL perspectives
Heng, Lie, (2020)
- More ...
-
Service design as a transformational driver toward person-centered care in healthcare
Malmberg, Lisa, (2019)
-
Changing the rules of the game in healthcare through service design
Vink, Josina, (2019)
-
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina, (2021)
- More ...