Breaking the silence : determinants of voice for quality improvement in hospitals
Year of publication: |
2015
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Authors: | Nembhard, Ingrid M. ; Labao, Israel ; Savage, Shantal |
Published in: |
Health care management review : the journal for health care management research. - Hagerstown, MD : Lippincott/Wolters Kluwer Health, Inc., ISSN 0361-6274, ZDB-ID 430366-0. - Vol. 40.2015, 3, p. 225-236
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Subject: | hospitals | implementation | qualitative research | quality improvement | voice | Krankenhaus | Hospital | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Qualitative Methode | Qualitative method | Gastgewerbe | Hospitality industry |
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