Breakthrough customer service : best practices of leaders in customer support
editor and contributor: Stanley A. Brown
| Year of publication: |
1997
|
|---|---|
| Other Persons: | Brown, Stanley A. (contributor) |
| Publisher: |
Toronto [u.a.] : Wiley |
| Subject: | Kundendienst | Aufsatzsammlung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVIII, 434 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-471-64232-0 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004361847