Bridging the gap between manufacturing and service through IT-based boundary objects
Year of publication: |
2013
|
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Authors: | Jörg, Becker ; Daniel, Beverungen ; Ralf, Knackstedt ; Matzner, Martin ; Müller, Oliver |
Published in: |
IEEE transactions on engineering management : EM. - New York, NY : IEEE, ISSN 0018-9391, ZDB-ID 160438-7. - Vol. 60.2013, 3, p. 468-482
|
Subject: | action research | boundary spanning | business process management (BPM) | service blueprinting | service networks | Prozessmanagement | Business process management | Dienstleistungssektor | Service industry | Industrie | Manufacturing industries | Wissensmanagement | Knowledge management | Aktionsforschung | Action research | Produktionswirtschaft | Production management |
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