Building a Privacy Model in the Business Processes of the Enterprise An Information Systems Design Science Research

Privacy has not been researched or investigated from business process management perspective and the current literature has shown lack of a well-defined methodology for integrating privacy into business processes. This paper proposes an integrated privacy model. Such model is an integral part of the organization’s enterprise to ensure that personal data protection is impeded in the business processes of any system that is involved in collecting, disseminating, and accessing an individual’s data. Passing privacy laws is very essential and requires some cooperation and partnership between nations based on some privacy principles. The proposed framework is built on these principles and will help organizations to develop data protection in their business processes, assess the privacy issues in their organization, protect the interest of their clients, advance their value proposition, and make it easier to identify the impact of privacy on their business. The study follows the design science research process and the information systems design science research (ISDSR) methodologies by identifying relevant problems from the current literature, defining the objectives of the study, designing and developing the ABC-PDMS model, and evaluating the model.