Building a semantic portal from the discussion forum of a community of practice

Bassem Makni; Khaled Khelif; Rose Dieng-Kuntz; Hacène Cherfi

In this paper, we describe SemanticFAQ system built using a method for semiautomatic creation of an ontology and of semantic annotations from a corpus of e-mails of a community of practice. Such an e-mail corpus raises several original issues for Natural Language Processing (NLP) techniques. The annotations thus generated will feed a frequently asked questions (FAQ). The ontology and the annotations constitute the basis of a semantic portal, SemanticFAQ, that offers the CoP members a semantic navigation among the e-mails. -- ontology ; semantic annotation ; semantic portal ; NLP ; e-mail processing

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Year of publication:	2008
Authors:	Makni, Bassem ; Khelif, Khaled ; Dieng-Kuntz, Rose ; Cherfi, Hacène
Published in:	I-SEMANTICS '08 : International Conference on Semantic Systems ; [Graz, Austria, September 3 - 5, 2008]. - Graz : Verl. der Techn. Univ. Graz [u.a.]. - 2008, p. 50-57
Subject:	Arbeitsgruppe \| Team \| Digitale Plattform \| Digital platform \| Wissensmanagement \| Knowledge management \| Social Web \| Social web \| Semantisches Web \| Semantic web

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Extent:	graph. Darst.
Type of publication:	Article
Type of publication (narrower categories):	Aufsatz im Buch ; Book section
Language:	English
Notes:	Systemvoraussetzungen: Acrobat Reader
Other identifiers:	hdl:10419/44448 [Handle]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10009243785