Building and rebuilding trust with promises and apologies
Year of publication: |
2013
|
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Authors: | Schniter, Eric ; Sheremeta, Roman M. ; Sznycer, Daniel |
Published in: |
Journal of economic behavior & organization : JEBO. - Amsterdam [u.a.] : Elsevier, ISSN 0167-2681, ZDB-ID 864321-0. - Vol. 94.2013, p. 242-256
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Subject: | Promise | Atonement | Apology | Cheap talk | Cheap signals | Trust game | Trust building | Remedial strategies | Reciprocity | Experiments | Vertrauen | Confidence | Spieltheorie | Game theory | Experiment | Kommunikation | Communication | Signalling | Soziale Beziehungen | Social relations | Ultimatumspiel | Ultimatum game | Beziehungsmarketing | Relationship marketing |
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