Building a Balanced Performance Management System - In the industrial age, measurements of physical and financial capital were the principal ones needed to help management maintain a company's competitive position. In today's information age, however, management needs to keep track of the skills, systems, and values that determine competitive success. Management needs to design and implement a ...
| Year of publication: |
2000
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| Authors: | Stivers, Bonnie P. ; Joyce, Teresa |
| Published in: |
SAM advanced management journal : amj. - Vinton, Va. : Soc., ISSN 0001-8643, ZDB-ID 71754. - Vol. 65.2000, 2, p. 22-29
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