Building expert systems from the selling scripts of multiple experts
| Year of publication: |
1996
|
|---|---|
| Authors: | Ainscough, Thomas L. ; DeCarlo, Thomas E. ; Leigh, Thomas W. |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 10.1996, 4, p. 23-40
|