Building satisfaction and loyalty during a musical benefit event : a consumer-based approach
Year of publication: |
2019
|
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Authors: | Albouy, Jeanne ; Galan, Jean-Philippe ; Maubisson, Laurent |
Published in: |
Nonprofit and voluntary sector quarterly : journal of the Association for Research on Nonprofit Organizations and Voluntary Action. - London [u.a.] : Sage Publ., ISSN 1552-7395, ZDB-ID 2029449-9. - Vol. 48.2019, 6, p. 1250-1271
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Subject: | helping behavior | benefit events | experiential approach | satisfaction | motivation | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Event-Marketing | Event marketing | Arbeitszufriedenheit | Job satisfaction | Motivation | Beziehungsmarketing | Relationship marketing | Zufriedenheit | Satisfaction |
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