Extent:
Online-Ressource (xii, 303 p)
ill
Type of publication: Book / Working Paper
Language: English
Notes:
1 Quality today2 The total quality model -- 3 The model at work: improvement planning -- 4 Improvement implementation and process management -- 5 Learning to cope with change and continuous improvement: the education process -- 6 The economics of quality -- 7 Assessing company quality: self-assessment, certification and quality awards -- References.
ISBN: 978-94-011-1546-9 ; 978-94-010-4675-6
Other identifiers:
10.1007/978-94-011-1546-9 [DOI]
Source:
ECONIS - Online Catalogue of the ZBW
Persistent link: https://www.econbiz.de/10013521683