Extent: | Online-Ressource (xii, 303 p) ill |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | 1 Quality today2 The total quality model -- 3 The model at work: improvement planning -- 4 Improvement implementation and process management -- 5 Learning to cope with change and continuous improvement: the education process -- 6 The economics of quality -- 7 Assessing company quality: self-assessment, certification and quality awards -- References. |
ISBN: | 978-94-011-1546-9 ; 978-94-010-4675-6 |
Other identifiers: | 10.1007/978-94-011-1546-9 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013521683