Building trust in airline service : an empirical study
Marcellia Susan, Hamfri Djajadikerta
| Year of publication: |
2024
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|---|---|
| Authors: | Susan, Marcellia ; Djajadikerta, Hamfri |
| Published in: |
International journal of monetary economics and finance : IJMEF. - Genève [u.a.] : Inderscience Enterprises, ISSN 1752-0487, ZDB-ID 2471959-6. - Vol. 17.2024, 2/3, p. 247-255
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| Subject: | airline | benevolence | competence | integrity | service | service continuance | shared values | trust | Fluggesellschaft | Airline | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Luftverkehr | Air transport | Kompetenz | Competence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJMEF.2024.139046 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015066146