Business analysts are people who perform business analysis activities. They are experts who: monitor the development trends of the local and global business environment; sense and understand the customers' needs, in order to offer efficient and creative solutions, which provides added value; establish long-term equal partnerships with customers; understand business needs as demands, analyze them, and reach systemic and efficient solutions for them together with other business stakeholders to capitalize on opportunities, minimize risks, and solve problems; encourage true understanding of the situations of others, the tolerance for different views and opinions, and the freedom of expressing opinions; nurture the culture of win-win synergies by encouraging relationships based on trust, understanding, cooperation and motivation to reach common goals; see the big picture. They are capable of lateral and out-of the box thinking, which make them a driving force for innovation and creativity. Business analysts help strengthen the sensibility and flexibility of organizations, which leads to a competitive advantage.
