Business driven method for managing business process changes in the era of digitalization

The problem setting of the research lays in my 20+ years of experience in the practice: the lack of theoretical and practical support for the operationalization of the change management on digitalization initiatives. Even in literature, the area is under-studied especially the practical aspects of the organizational change management: processing only information natively available to the practice and deliver tailored pragmatic action requirement for change execution. I become curious how previous research results of the institute could form the basis of a change management support model and tool ecosystem. The novelty of the research lies in the operationalization of change management in business processes. By comparative analysis and further elaboration of information in process models and descriptive text formats, and by exploiting the scientific field of organizational change management, the result of the comparative analysis is used to provide tailored, practical recommendations for operational change management of business processes. This exploratory, interdisciplinary research conducted with two industrial partners contributes to closing this research gap and seeks to deliver useful results both in theoretical and practical spheres. It centers around the following main research themes: • Analysis of the context of business processes, business process models and business process lifecycle as well as the context of organizational change management • Context of Business Process compliance with respect to the extraction of process information from textual process descriptions • Extraction of information from business process models and transforming to a data structure that can facilitate other inputs as well • Comparative analysis of process information from different sources, possibilities for enhancing the results with practical guidance on change management for change managers Methods and results The initial problem has been addressed by the development of a solution whose architecture transforms business ...