Business performance and customer relationship management : the effect of IT, organisational contingency and business process on Taiwanese manufacturers
Chao-Hsiung Lee, Shaio Yan Huang, F. Barry Barnes and Li Kao
| Year of publication: |
2010
|
|---|---|
| Authors: | Lee, Chao-hsiung ; Huang, Shaio Yan ; Barnes, F. Barry ; Kao, Li |
| Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 21.2010, 1/2, p. 43-65
|
| Subject: | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Wissenstransfer | Knowledge transfer | Lieferkette | Supply chain | Prozessmanagement | Business process management | Unternehmenserfolg | Firm performance | Kontingenztheorie | Contingency theory | Industrie | Manufacturing industries | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003957148