Business performance measurement and change management within a TQM framework
Year of publication: |
2001
|
---|---|
Authors: | McAdam, Rodney ; Bannister, Alan |
Published in: |
International Journal of Operations & Production Management. - Emerald Group Publishing Limited, ISSN 1758-6593, ZDB-ID 2032083-8. - Vol. 21.2001, 1/2, p. 88-108
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Performance measurement | Organizational change | TQM |
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