"Business Process Change: A Study of Methodologies, Techniques, and Tools"
| Year of publication: |
1997
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|---|---|
| Authors: | Kettinger, William J. ; Teng, James T.C. ; Guha, Subashish |
| Published in: |
Management information systems : mis quarterly. - Minneapolis, Minn : Soc, ISSN 0276-7783, ZDB-ID 4050897. - Vol. 21.1997, 1, p. 55-80
|