Can hospitableness promote patients' eWOM behaviour? : the role of perceived overall fairness, treatment effectiveness and disease severity
Jingyan Liu, Jiaman Liu, Hailin Qu
| Year of publication: |
2024
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|---|---|
| Authors: | Liu, Jingyan ; Liu, Jiaman ; Qu, Hailin |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 122.2024, Art.-No. 103883, p. 1-10
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| Subject: | Disease severity | eWOM behaviour | Healthcare | Hospitableness | Perceived overall fairness | Treatment effectiveness | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Konsumentenverhalten | Consumer behaviour | Patienten | Patients | Gerechtigkeit | Justice | Krankheit | Disease | Virales Marketing | Viral marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103883 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015072457