Can you hear us? : The effectiveness of European Works Councils as a mechanism of employee voice for Hungarian workers of PrintCo

Purpose – This paper aims to analyse the effectiveness of European Works Councils (EWCs) as a mechanism of employee voice from the perspective of Hungarian workers in UK‐owned multinational companies (MNCs). In addition, it analyses the role of prevailing systems of employee voice in Hungary, such as trade unions and works councils, assessing their capacity to influence the work of the EWC. Design/methodology/approach – Using a qualitative approach, the data are drawn from three case studies and comprise a series of semi‐structured interviews, whilst observational and archival data provide additional information. Interview participants primarily consisted of EWC representatives from the UK and Hungary, together with a number of central and local managers and trade union officials. Findings – The data are presented using a five‐themed framework, devised to highlight a number of key themes and comparisons. Evidence suggests fundamental differences in the quality of EWCs, with some providing a better mechanism of voice than others. The level of consultation, managerial and employee attitudes, Eastern European working conditions, training and inadequate communication strategies form some of the major issues identified in the study. Furthermore, trade union involvement and the impact that local works councils have in general proved limited in enhancing the success of the EWC. Practical implications – The implications for improving the Hungarian voice within the EWC forum are discussed. Originality/value – The paper confirms existing issues surrounding EWCs, extending the existing field of literature and offering a unique insight into the impact of EWCs in Hungary.