Capturing product/service improvement ideas from social media based on lead user theory
Year of publication: |
2023
|
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Authors: | Yin, Chang ; Jiang, Cuiqing ; Jain, Hemant K. ; Liu, Yao ; Chen, Bo |
Published in: |
The journal of product innovation management : an international publication of the Product Development & Management Association. - Oxford : Wiley-Blackwell, ISSN 1540-5885, ZDB-ID 2012544-6. - Vol. 40.2023, 5, p. 630-656
|
Subject: | chatter | lead user theory | machine learning | product/service improvement idea | text summarization | Social Web | Social web | Kundenintegration | Customer integration | Künstliche Intelligenz | Artificial intelligence |
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