Case-Oriented Papers - Forecasting call frequency at a financial services call centre
| Year of publication: |
2002
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|---|---|
| Authors: | Antipov, A. ; Meade, N. |
| Published in: |
Journal of the Operational Research Society : OR. - Basingstoke, Hampshire : Palgrave, ISSN 0030-3623, ZDB-ID 7160331. - Vol. 53.2002, 9, p. 953-960
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