Case studies - ISO 9000 quality assurance in an extreme situation: Quality management in a home for multi-handicapped
| Year of publication: |
1999
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|---|---|
| Authors: | Larsen, Bøje ; Häversjö, Tord |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 9.1999, 1, p. 23-31
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