CHALLENGES ON THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEMS IN UNIVERSITIES IN FINLAND

The option for a knowledge-based society requires investment in human resources development, to encourage employees to acquire new skills and accept occupational mobility. It is important to promote quality when they are hiring and to develop strategies for learning and training throughout life, to benefit as many people as possible. In Finland universities are strongly committed to education throughout life (lifelong learning), in line with the Bologna Process. Changes occur in the current relationship to the distribution of public service organizations, which expand rapidly, but whose quality must be maintained in the sphere of authentic intellectual life.