Change and the Quality of Management

Change is inevitable but too often ignored, particularly with respect to management development. Innovative, but not necessarily revolutionary, programmes were implemented through a collaborative programme between industry and local business schools. Content directly related to business strategies, performance and continuous improvement increases team building and team performance and supports improvement in quality, employee involvement, financial control and productivity. The collaborative programme, through a drip‐feed approach – half day, full day or residential modules at three‐to‐six week intervals, with clearly defined assignments based on individual and group management issues were completed between modules. Accreditation was achieved and allowed participants to move towards a formal Certificate in Management qualification.