Changing employment practices in UK banking: case studies

Findings from a major study of changing employment practices in UK banking are presented and discussed. Case studies are used to explore different patterns of reaction to a fast and radically changing business environment. Important questions are addressed, including the nature of the changes to human resource management practices, the extent and depth of these changes and, most importantly, the degree to which the different banks are following similar or divergent paths. Explanations for the findings under each of these headings are offered.