Channeling Effects on the Quality of Clients' Lives.

Channeling was expected to affect life quality through two mechanisms: (1) the provision of case management and expanded services to people who would have stayed in the community even without Channeling, and (2) reduced institutionalization. Even though Channeling had no significant impact on institutionalization rates, the results generally bear out these expectations. For both the Basic Case Management Model andthe Financial Control Model at 6 and 12 months, treatment group members reported more satisfaction with service arrangements, more confidence about receiving needed services and fewer unmet needs than did the control group. There were no substantial differences between the two Channeling models on these dimensions.