Chapter 10 Organizational Intelligence Roles, Responsibilities, and Competencies

Chapter Summary This chapter focuses on the types of roles, responsibilities, and competencies essential to organizational intelligence. The authors draw upon earlier series authors’ important work ( Drucker, 2012 ; Garcia-Perez et al., 2019; Lafayette, Curtis, Bedford, & Iyer, 2019 ; Reinhardt, Schmidt, Sloep, & Drachsler, 2011 ) to define competencies. The authors define four categories of intelligence competencies, including those suited to strategic roles, those that support specialized intelligence work, those that support embedded intelligence roles, and universal competencies that apply to everyone.