Chapter 11 Robots, Artificial Intelligence, and Service Automation in Travel Agencies and Tourist Information Centers
Year of publication: |
2019
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Authors: | Ivanova, Maya |
Published in: |
Robots, artificial intelligence, and service automation in travel, tourism and hospitality. - Bingley, UK : Emerald Publishing Limited, ISBN 978-1-78756-687-3. - 2019, p. 221-237
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Subject: | Künstliche Intelligenz | Artificial intelligence | Roboter | Robot | Reisevermittler | Travel agency | Dienstleistungsqualität | Service quality | Tourismuswirtschaft | Tourism industry |
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