Chapter 13. Machine learning and artificial intelligence for risk management

In recent years Machine Learning, and more generally the world of Artificial Intelligence, is experiencing a phase of greater diffusion than in the past, also in light of the large amount and variety of data and thanks to processing tools with high computational power. The banking sector is fully involved in the "Artificial Intelligence" revolution as it has all the typical characteristics required by these technologies. In this context, the ability to exploit the value of one's set of information and skills is crucial to ensuring leadership in one's business. This article provides a representation of the state of the art in the use of Artificial Intelligence techniques, with particular focus on the measurement of reputational risk, and asks questions about the immediate and future impacts that will need to be addressed.