Chapter 2 Audit Analytics: A Field Study of Credit Card After-sale Service Problem Detection at a Major Bank
| Year of publication: |
2019
|
|---|---|
| Authors: | Dai, Jun ; Byrnes, Paul ; Liu, Qi ; Vasarhelyi, Miklos |
| Subject: | Kreditkarte | Credit card | Rechnungswesen | Accounting | Bankgeschäft | Banking services | Großbank | Large bank | Data Analytics | Data analytics |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1108/978-1-78743-085-320191002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015092829