Chapter 3 Identifying Service Attributes ( Stage 1 )
| Year of publication: |
2018
|
|---|---|
| Authors: | Whyte, Grafton |
| Published in: |
The V-model of service quality : an exploration of African customer service delivery metrics. - Bingley, U.K. : Emerald Publishing Limited, ISBN 978-1-78769-603-7. - 2018, p. 21-40
|
| Subject: | Dienstleistungsqualität | Service quality | OECD-Staaten | OECD countries | Konsumentenverhalten | Consumer behaviour | Konfliktregelung | Dispute settlement | Internationales Steuerrecht | International tax law | Steuervermeidung | Tax avoidance | Steuererhebungsverfahren | Taxation procedure | Gewinnverlagerung | Income shifting |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1108/978-1-78769-603-720181003 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015094058