Chapter 5 How to Design Incremental CX Improvements
| Year of publication: |
2018
|
|---|---|
| Authors: | Dew, Robert |
| Published in: |
Customer experience innovation : how to get a lasting market edge. - United Kingdom : Emerald Publishing, ISBN 978-1-78754-786-5. - 2018, p. 73-124
|
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1108/978-1-78754-786-520181006 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015094604