Chapter 9 A Comparative Survey Over Time Between Cash and Cashless Payments in Poland

The purpose of the chapter is to analyze the results of the primary survey on consumer cash and cashless payments in Poland in 2018 in the context of previous (secondary) surveys carried out in Poland and other EU countries. The primary survey was carried out between February 9 and March 1, 2018, using the Computer-Assisted Personal Interview method. The survey was conducted on a nationwide sample of Polish nationals aged 15 or more. A total of 1,100 interviews were conducted. To ensure the representativeness of the collected data, the edge weighting (the iterative technique-rim weighting) was applied in accordance with the structure of the Polish population, including the variables of gender, age, and education. The obtained results may be used by the participants of the payment services market in Poland, including the card issuers, clearing agents, payment organizations, and banks in order to discover the reasons for a high level of cash payments and to seek solutions to increase the cashless turnover in order to achieve better results in the future. In addition, this study fills a gap in the research in the field of the cashless payments and contributes to the creation of a literature on the cashless payments as related to the cash payments, with special emphasis on the consumers’ financial knowledge and skills.