ChatGPT and the hospitality and tourism industry : an overview of current trends and future research directions
Dogan Gursoy, Yu Li, and Hakjun Song
| Year of publication: |
2023
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|---|---|
| Authors: | Gursoy, Dogan ; Li, Yu ; Song, Hak-jun |
| Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 32.2023, 5, p. 579-592
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| Subject: | benefits | challenges and threats | ChatGPT | customer behavior | research agenda | service experience creation and delivery | Tourismuswirtschaft | Tourism industry | Gastgewerbe | Hospitality industry | Konsumentenverhalten | Consumer behaviour | Tourismusforschung | Tourism research |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2023.2211993 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014319778