Chinese managers' perceptions of their ability to deliver service quality
Darlene Brannigan Smith; Dennis A. Pitta
| Year of publication: |
2009
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|---|---|
| Authors: | Smith, Darlene Brannigan ; Pitta, Dennis A. |
| Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 24588234. - Vol. 2.2009, 3/4, p. 241-256
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| Type of publication: | Article |
|---|---|
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009888913