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Business process management and supply chain collaboration: effects on performance and competitiveness
Pradabwong, Jiraporn, (2017)
Number 5 - A study of TQM implementation in Thailand
Krasachol, Ladawan, (1999)
Book review of Handbook of Quality Management, 3rd edn. Edited by M. S eaver (Gower, Aldershot, 2003), xxiv+506 pp., (GBP)95.00 (hbk), ISBN 0-566-08149-0
Tannock, James D.T., (2004)