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Customer Compliance with Presumed Market Research Goals: Motivational Drivers of Negative Service Evaluations
Ofir, Chezy, (2007)
Choice Set Configuration as a Determinant of Preference Attribution and Strength
Yoon, Song-Oh, (2008)
The Robustness of the Effects of Consumers' Participation in Market Research: The Case of Service Quality Evaluations
Ofir, Chezy, (2009)