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Dashboards as a service : why, what, how, and what research is needed?
Pauwels, Koen, (2009)
Business performance measurement : unifying theories and integrating practice
Neely, Andy D., (2007)
Performance measurement in corporate venturing
Faisst, Ulrich, (2003)
A word of warning clarified : reactions to Peppers and Rogers' response ; report No. 06-115
Ambler, Tim, (2006)
Beware the silver metric : marketing performance measurement has to be multidimensional ; report No. 06-113
Assessing marketing performance: don't settle for a silver metric
Ambler, Tim, (2008)