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Breaking up Bell : essays on industrial organization and regulation
Evans, David S., (1983)
Wrong number : the breakup of AT & T
Stone, Alan, (1989)
The fall of the Bell system : a study in prices and politics
Temin, Peter, (1988)
Quality of work life and the supervisor
Schlesinger, Leonard A., (1982)
Just start : take action, embrace uncertainty, create the future
Schlesinger, Leonard A., (2012)
The value profit chain : treat employees like customers and customers like employees
Heskett, James L., (2003)