Citizen satisfaction with arm's length bodies in local government : expert insights on policy and practice
Virginia Angius and Sandra van Thiel
| Year of publication: |
2024
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|---|---|
| Authors: | Angius, Virginia ; Thiel, Sandra van |
| Published in: |
International journal of public sector management. - Bingley : Emerald, ISSN 1758-6666, ZDB-ID 2032073-5. - Vol. 37.2024, 6, p. 748-767
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| Subject: | Arm's length bodies | Citizen satisfaction | Public service delivery | Semi-autonomous agencies | Öffentliche Dienstleistung | Public services | Kommunalverwaltung | Local government | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Großbritannien | United Kingdom | Bürgerbeteiligung | Public participation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJPSM-01-2024-0015 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015127051