Citizens, users or consumers : the voice of the public and its influence on improving performance
Ian Greener
| Year of publication: |
2010
|
|---|---|
| Authors: | Greener, Ian |
| Published in: |
Connecting knowledge and performance in public services : from knowing to doing. - Cambridge [u.a.] : Cambridge Univ. Press, ISBN 978-0-521-19546-1. - 2010, p. 55-73
|
| Subject: | Öffentliche Verwaltung | Public administration | Öffentliche Dienstleistung | Public services | Performance-Messung | Performance measurement | Bürgerbeteiligung | Public participation | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014564708