Clarifying the influence of emotional intelligence on salesperson performance
Selma Kadic-Maglajlic (School of Economics and Business, University of Sarajevo, Sarajevo, Bosnia and Herzegovina), Irena Vida (Faculty of Economics, Department of Marketing, University of Ljubljana, Slovenia), Claude Obadia (ESCE Paris, Paris, France), and Richard Plank (College of Business, University of South Florida, Tampa, Florida, USA)
| Year of publication: |
2016
|
|---|---|
| Authors: | Kadic-Maglajlic, Selma ; Vida, Irena ; Obadia, Claude ; Plank, Richard E. |
| Published in: |
The journal of business & industrial marketing. - Bingley : Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 649550-3. - Vol. 31.2016, 7, p. 877-888
|
| Subject: | Mediation | Emotional intelligence | Adaptive selling behavior | Customer-oriented selling behavior | Salesperson performance | Verkaufspersonal | Salespeople | Intelligenz | Intelligence | Arbeitsleistung | Job performance | Beziehungsmarketing | Relationship marketing | Emotion | Verkauf | Selling | Arbeitsverhalten | Work behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JBIM-09-2015-0168 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011564122