Classification of critical success factors for reverse logistics implementation based on importance-performance analysis
Hamidreza Panjehfouladgaran, Hadi Shirouyehzad
| Year of publication: |
2018
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|---|---|
| Authors: | Hamidreza Panjehfouladgaran ; Shirouyehzad, Hadi |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 25.2018, 2, p. 139-150
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| Subject: | reverse logistics | RL | critical success factors | CSFs | importance-performance analysis | IPA | critical success factor classification | Erfolgsfaktor | Success factor | Betriebliche Kreislaufwirtschaft | Reverse logistics | Performance-Messung | Performance measurement | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPQM.2018.094757 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011980026