Client-consultant interaction : the dynamics of and conflicts in value co-creation and co-destruction
Suvi Von Becker, Eeva Aromaa and Päivi Eriksson (Business School, University of Eastern Finland, Kuopio, Finland)
| Year of publication: |
2015
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|---|---|
| Authors: | Becker, Suvi von ; Aromaa, Eeva ; Eriksson, Päivi |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 21.2015, 1/2/3, p. 40-54
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| Subject: | management consulting | consulting practice | service production | consultant-client interaction | co-creation | co-destruction | approach-avoidance motivation | qualitative research | micro-analysis | Unternehmensberatung | Consultancy services | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011442730