Co-creating customer experiences in service ecosystems : a study in a tourist destination

Diego Monferrer Tirado, Miguel Angel Moliner Tena and Marta Estrada

Year of publication:	2024
Authors:	Monferrer Tirado, Diego ; Moliner Tena, Miguel Angel ; Guillén, Marta Estrada
Subject:	Experiences co-creation \| Memorable customer experience \| Service ecosystem \| Service experience \| Tourist destination \| Kundenzufriedenheit \| Customer satisfaction \| Beziehungsmarketing \| Relationship marketing \| Urlaubsverhalten \| Holiday behaviour \| Kundenintegration \| Customer integration \| Tourismuswirtschaft \| Tourism industry \| Dienstleistungsmarketing \| Services marketing \| Destinationsmanagement \| Destination management \| Kundenservice \| Customer service \| Event-Marketing \| Event marketing \| Dienstleistung \| Services

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1108/JSM-09-2023-0334 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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