Co-producing with consumers : how varying levels of control and co-production impact affect
Year of publication: |
June 2017
|
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Authors: | Stevens, Jennifer ; Esmark, Carol L. ; Noble, Stephanie M. ; Lee, Na Young |
Published in: |
Marketing letters : a journal of research in marketing. - Dordrecht [u.a.] : Springer, ISSN 0923-0645, ZDB-ID 1031012-5. - Vol. 28.2017, 2, p. 171-187
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Subject: | Co-production | Customer control | Reactance theory | Decision | Behavior | Cognitive | Konsumentenverhalten | Consumer behaviour | Kognition | Cognition | Beziehungsmarketing | Relationship marketing | Experiment | Theorie | Theory |
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