Co-production as a driver of client satisfaction with public service organizations : an analysis of German day-care centres
Jörg Lindenmeier, Ann-Kathrin Seemann and Oto Potluka and Georg von Schnurbein
| Year of publication: |
2021
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|---|---|
| Authors: | Lindenmeier, Jörg ; Seemann, Ann-Kathrin ; Potluka, Oto ; Schnurbein, Georg von |
| Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 23.2021, 2, p. 210-232
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| Subject: | client satisfaction | Co-production | day-care | public service logic | public service organisation | Öffentliche Dienstleistung | Public services | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Deutschland | Germany |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14719037.2019.1674366 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012390674