Coaching IT project teams: a design toolkit

Purpose – The purpose of this paper is to provide a detailed explanation of a design toolkit for coaching project teams. Design/methodology/approach – It is first explained that approach to coaching teams using a measure that captures the real and ideal interactions for the 12 information technology (IT) project teams in this paper. Findings – Based on the analysis of data from the coaching sessions, characteristics of a design toolkit are proposed for coaching IT project teams. Research limitations/implications – A more comprehensive picture of team learning that takes into account non‐measurable dimensions of interaction might be of value in the kernel theories. More cases are required to verify the design theory in other contexts. Practical implications – Project managers and team leaders can benefit form this design toolkit to approach coaching their teams. Originality/value – This approach complements current models of team coaching.